The Med-Track Process for Doctors : After the Med-Track Physical

Summary

After the Med-Track Physical

The examining physician will provide a summary and recommendations, including vaccination(s) or boosters, and will conclude with the employee's overall fitness status based upon international standards (Guidelines of Medical Fitness to Work in the Oil Industry). 

The Examining Doctor or Medical Provider will fill out pages 6 and 7 of the hardcopy or the corresponding questions in the online eMed-Track website questionnaire after completion of the physical examination and diagnostic tests. Should a laboratory test result be abnormal according to the normal range results of the laboratory facility providing the testing services, it should be mentioned in the appropriate line.

The Examining Doctor or Medical Provider is free to have more tests performed if medically justified (i.e. blood in stool may require a colonoscopy), but he must provide a prescription for these additional tests. This prescription must be sent with proof of payment to CIGNA GLOBAL HEALTH SERVICES for reimbursement.

Employees/dependents should be reminded to keep their vaccinations up to date.

The Examining Doctor or Medical Provider should also provide relevant travel advice on malaria, food, water, specific health risks, etc. that may be encountered in the country where the patient will be working.

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What to do with the Med-Track Documents

A. The Certificate of Fitness

Fitness should be determined based on the Guidelines of Fitness to Work in the Oil Industry.

  1. Employee is fit to work:
    The Examining Doctor or Medical Provider will provide TWO Certificates of Fitness to the employee/dependent if they are considered fit to work.  One is for the employee/dependent, the other is for the company. The Fitness certificate does not need to be sent to International SOS in Paris.
  2. Employee is unfit or has medical problems that make fitness uncertain: The Examining Doctor or Medical Provider will not provide the employee/dependent with a Certificate of fitness if there is a doubt as their overall fitness to work. The final decision will be made in Paris by the International SOS Reviewing Doctor along with the Schlumberger International Health Coordinator as soon as the Med-Track questionnaire has been received and processed.

B. The Med-Track Questionnaire

  1. The Examining Doctor or Medical Provider has uploaded his findings into the eMed-Track website.
    The Med-Track questionnaire will be reviewed by International SOS.
  2. The Examining Doctor or Medical Provider has not uploaded his findings into the  eMed-Track website. 
    The Examining Doctor or Medical Provider will give a hard copy of the Med-Track questionnaire to the employee/dependent after having verified that all answers are:
    • in English
    • in capital letters or typed
    • clearly written whitout abbreviations
    The Examining Doctor or Medical Provider will clearly indicate his name, address, e-mail address and telephone (with country code). This will allow INTERNATIONAL SOS to contact him/her should there by any issues or questions.
    The Med-Track report can be sent to International SOS in France by the employee/dependent in one of the following manners:
    1. By using the International SOS Drop Box in 2 easy steps – fast, efficient, totally confidential.
      1. Scan your Med-Track report (pdf or jpeg)
      2. Upload your Med-Track report into the totally secure Drop Box by a click on this link Click Here.
        Once you have uploaded your Med-Track report into the Drop Box no one except the medical staff from International SOS will be able to access your confidential medical report.
    2. By Fax to: +33 1 5563 3242
    3. By mail to:
      Med-Track Department
      International SOS
      1 rue du Parc
      92593 Levallois Perret Cedex - France
      Note: Only completed Med-Track questionnaires must be sent to International SOS in Paris. The medical report must be mailed in an envelope labeled CONFIDENTIAL MEDICAL to preserve the confidentiality of its contents. Avoid sending your Med-Track questionnaire by e-mail. They will often be refused by the INTERNATIONAL SOS firewall due to their size.
    Important IMPORTANT: It is the employee’s responsibility to ensure that his/her Med-Track questionnaire has been sent to International SOS in Paris.

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