All About Med-Track

You and Med-Track

You are already an Employee:
Your role is to undergo the relevant Med-Track Physical in order to ensure that you and your dependents where applicable are fit to travel, work and live outside your country of permanent residence.  To do so, you will need to:

• Make an appointment with a medical provider
• Prepare the personal information necessary for the Med-Track Physical to be conducted. This can be done by filling out the online  Med-Track questionnaire and printing a hard copy just in case the Examining Physician or Medical Provider does not have the possibility of filling in your Med Track questionnaire online.
• Undergo your Med-Track Physical
• Ensure that the results are sent to International SOS using the Med-Track Box. If the Examining Physician or Medical Provider is using the hard copy Med-Track questionnaire. If the Examining Physician or Medical Provider uses the online Med-Track questionnaire, the results will be automatically sent to International SOS.

You are a Potential New Hire (Pre-employee):
Your role is to undergo the Med-Track pre-employment physical in order to ensure that you are fit for the position and geographic location for which you may be hired.  To do so, you will need to:

• Make an appointment with a medical provider (sometimes designated by the Recruiter)
• Prepare the personal information (“To be completed by the Employee”) necessary for the Med-Track Physical to be conducted. This can be done by filling out the online  Med-Track questionnaire and printing a hard copy just in case the Examining Physician or Medical Provider does not have the possibility of filling in your Med Track questionnaire online.   
• Undergo your Med-Track examination
• Do not forget that Drug Testing will be performed where legally permitted.
• Ensure that the results are sent to International SOS using the Med-Track Box. If the Examining Physician or Medical Provider is using the hard copy Med-Track questionnaire. If the Examining Physician or Medical Provider uses the online Med-Track questionnaire, the results will be automatically sent to International SOS.

You are the Examining Doctor or Medical Provider:
Your role is to conduct the Med-Track Physical relevant to the patient in order to evaluate his medical fitness. 
The results must be recorded in the patient's Med-Track questionnaire (hard copy or online in the eMed-Track website) and a hard copy Certificate of Fitness should be provided to the patient if he/she are considered as fit to work.
Wherever possible you should use the online eMed-Track website to enter and validate the full Med-Track Physical.

You are a Schlumberger Local Doctor:
Your role is to ensure that the Med-Check Physical for the Local employee (HCC, HCR) has been uploaded into the eMed-Track website so that each Local employee has an electronic record of his last Med Check Physical.
You role is also to ensure that for each Local employee who has undergone a Med Check Physical the Med Check certification in Quest has been updated.

You are a Recruiter:
Your role is to ensure that Potential New Hires (Pre-employees) undergo, where legally acceptable, a Med-Track pre-employment Physical before they sign their contract with Schlumberger. Your role is to create a New Employee using the Schlumberger eRecruiter website in addition to reviewing the fitness status of Potential New Hires in the International SOS eMed-Track website. Recruiters cannot access confidential medical information.

 

The Role of International SOS in Med-Track

• International SOS manages the centralization of medical evaluations (analysis and processing), input, validation and administration of information by using a tailor-made computer program.
• International SOS issues reminder letters via e-mail for periodic checkups and/or vaccinations.
• The confidential posting on the International SOS website of the last Med-Track physical provides the employee/dependent with a copy of his/her medical history, vaccinations and clinical and biological findings.
• International SOS issues regular reports to Schlumberger's Medical Department.

 

The Role of CIGNA GLOBAL HEALTH SERVICES in Med-Track

CIGNA GLOBAL HEALTH SERVICES reimburses medical bills, including Med-Track medical examinations, for Schlumberger international employees (IM, IC and GM/Europe Mobile) and their dependants, where applicable, upon receipt of proof of payment.

Important: In order to qualify as a Health Check-up and to obtain 100% reimbursement by CIGNA all Med-Track tests must be completed within 30 days of the initial consultation. Med-Track tests taken more than 30 days after the initial consultation will not be considered as part of the Med-Track Health Check-up but will be considered as regular outpatient treatment and reimbursed at 80% of usual and customary rate (UCR) as per plan rules.

High mobility employees belonging to MI Swaco, Smith or Geoservices will be reimbursed by their usual health care plan.

Medical bills for HCM employees are reimbursed by the working location upon receipt of an Expense Claim and proof of payment.

Medical bills for other high mobility employees (HCC and HCR>30 days outside their country of permanent residence) are reimbursed by the working location upon receipt of an Expense Claim and proof of payment.

Any additional tests performed during a Med-Track medical examination that are not part of the standard physical must be medically justified by the examining physician (medical prescription provided) to obtain reimbursement by either CIGNA or the Schlumberger location.

New hires must send the receipt to the Schlumberger recruiter or location that has recruited them.

Reimbursement and payment of Med-Track expenses may vary in certain segments (e.g. Geoservices, MI Swaco, Smith, etc.). Check with your HSE manager.